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Revolutionising Short-Term

Insurance Administration

with Tailored Software Solutions

Established in 1999, TIAL is a game-changing software hub for short-term insurers, administrators, underwriting managers, brokers, and agents in the Southern African Development Community. With offices in South Africa and Mauritius, we deliver expertise on both local and global scales to fulfil your distinct requirements through our Tailored Insurance Application Landscape.

Revolutionising Short-Term Insurance Administration

with Tailored Software Solutions

Established in 1999, TIAL is a game-changing software hub for short-term insurers, administrators, underwriting managers, brokers, and agents in the Southern African Development Community. With offices in South Africa and Mauritius, we deliver expertise on both local and global scales to fulfil your distinct requirements through our Tailored Insurance Application Landscape.

Revolutionising Short-Term Insurance Administration

with Tailored Software Solutions

Established in 1999, TIAL is a game-changing software hub for short-term insurers, administrators, underwriting managers, brokers, and agents in the Southern African Development Community. With offices in South Africa and Mauritius, we deliver expertise on both local and global scales to fulfil your distinct requirements through our Tailored Insurance Application Landscape.

TIAL Insurance Management
Software Features

Our solution integrates the entire insurance process, from premium collection to claim payment,

ensuring data transparency and providing powerful analytics for informed decision-making.

TIAL Connect

Unlock the future of insurance with TIAL Connect. Leveraging 25 years of industry experience, our core platform offers comprehensive solutions for policy management, financial transactions, claims processing, CRM, reinsurance management, and insightful reporting. 

TIAL Web Service

An internal SOAP service that connects to a configuration database to execute caller requests. It retrieves client-specific details and runtime settings from the database, performing all actions on the target TIAL Connect database.

Centralize

This task management system streamlines all business aspects, from client liaison to project planning. Clients log their support requests, which are then systematically assigned by the account manager, ensuring conflict-free task distribution.

Product Suite

A key feature in the broader system, designed to optimise product management and customisation. It enhances efficiency for TIAL, service providers, and clients, facilitating seamless product changes and development.

TIAL Insurance Management
Software Features

Our solution integrates the entire insurance process, from premium collection to claim payment, ensuring data transparency and providing powerful analytics for informed decision-making.

TIAL Connect

Unlock the future of insurance with TIAL Connect. Leveraging 25 years of industry experience, our core platform offers comprehensive solutions for policy management, financial transactions, claims processing, CRM, reinsurance management, and insightful reporting. 

TIAL Web Service

An internal SOAP service that connects to a configuration database to execute caller requests. It retrieves client-specific details and runtime settings from the database, performing all actions on the target TIAL Connect database.

Centralize

This task management system streamlines all business aspects, from client liaison to project planning. Clients log their support requests, which are then systematically assigned by the account manager, ensuring conflict-free task distribution.

Product Suite

A key feature in the broader system, designed to optimise product management and customisation. It enhances efficiency for TIAL, service providers, and clients, facilitating seamless product changes and development.

Overview of Our Teams

Our 14 units ensure we provide a comprehensive solution, offering development, efficient operations, product customisation, and meticulous report management, all backed by specialised teams with a proven track record.

Development

The business core innovates solutions and maintains back-end functionality, identifying and resolving issues, and testing fixes before client delivery. They complete numerous projects, including the significant back-office insurance solution.

Crystal Reports

Using Crystal Reports to generate clear documentation from SQL data for clients, we capitalise on the latest technologies within the system’s scope. This includes document types like schedules, letters, and email templates. External communication can be integrated into the system, whether as dynamic documents pulling data from the system or selected static documents.

Overview of Our Teams

Our 14 units ensure we provide a comprehensive solution, offering development, efficient operations, product customisation, and meticulous report management, all backed by specialised teams with a proven track record.

Development

The business core innovates solutions and maintains back-end functionality, identifying and resolving issues, and testing fixes before client delivery. They complete numerous projects, including the significant back-office insurance solution.

Crystal Reports

Using Crystal Reports to generate clear documentation from SQL data for clients, we capitalise on the latest technologies within the system’s scope. This includes document types like schedules, letters, and email templates. External communication can be integrated into the system, whether as dynamic documents pulling data from the system or selected static documents.

Sign Up for Our Training Modules

TIAL Training department ensures comprehensive knowledge transfer and up-to-date industry insights, developing expertise in TIAL Connect for clients and staff alike.

Sign Up for Our Training Modules

TIAL Training department ensures comprehensive knowledge transfer and up-to-date industry insights, developing expertise in TIAL Connect for clients and staff alike.

The TIAL Blog

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The TIAL Blog

The Importance of Tailored Insurance Products for Modern Customers

By |November 1, 2024|Categories: All Articles, Insurance|

The Importance of Tailored Insurance Products for Modern Customers The Importance of Tailored Insurance Products for Modern Customers Personalisation emerged as a key driver of customer satisfaction and loyalty across various industries. In the insurance sector, modern customers increasingly demand tailored insurance products that cater

Read More
 0

How Insurers Adapt to Emerging Risks and Challenges

By |October 24, 2024|Categories: All Articles, Insurance|

How Insurers Adapt to Emerging Risks and Challenges How Insurers Adapt to Emerging Risks and Challenges The insurance industry is currently navigating a transformative landscape shaped by emerging global risks, including climate change, cybersecurity threats, and public health crises. These challenges necessitate that insurers

Read More
 0

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