TIAL Connect –
The Flagship Software

Our mission is to pioneer the future of insurance software solutions across Africa, infusing each client interaction with innovation and dedicated support.

We envision a future where the insurance industry is transformed by the power of digital revolution.

TIAL Connect –
The Flagship Software

Our mission is to pioneer the future of insurance software solutions across Africa, infusing each client interaction with innovation and dedicated support.

We envision a future where the insurance industry is transformed by the power of digital revolution.

Insurance Management
Software Solutions

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Detailed Reinsurance Management

Policy Level: Precise reinsurance management at the policy level, ensuring accurate tracking and allocation of reinsurance coverage.

Financial Level: Financial transactions, including insurer payments and commission bordereaux, are seamlessly integrated with reinsurance calculations.

Claims Level: Comprehensive reinsurance management at the claims level, offering real-time calculations and automatic allocation to the default reinsurance structure.
Aggregates and Coinsurance Management

Detailed Aggregates Management: Supports detailed management of aggregates, enabling insurers to track and manage aggregate exposures on a per-policy basis.

Coinsurance Capability: Coinsurance functionality for proportional risk-sharing among multiple insurers, ensuring accurate calculations and allocations.
Claims Management

Uses smart triggers, rules, and form flows for tracking, assessment, and settlement, including a three-tier approval process for secure payments and authorisation management. Clients can schedule a Business Process Overview workshop to identify customisation options that match service level agreements.
Customer Relationship Management

TIAL's CRM module helps build stronger relationships by tracking communications, managing customer data, and offering personalised service insights. Key Features of TIAL CRM

Document Attachments: Attach and email documents directly from the system.

Email and SMS Functionality: Send manual or automated messages with customisable templates.

Communication: Automate email and SMS communications with rich HTML templates.

Diary Functionality: Schedule and manage tasks with integrated diary features.
Policy Administration

Automated handling of prospects, quotations, endorsements, renewals, cancellations, and amendments. It uses business rules, triggers, and form flow to manage workflows, ensuring increased accuracy and speed.
Financial Accounting

Includes premium billing, payment processing, and insurance accounting. Secure applications manage claims payments, policy refunds, commission and insurer payments, ad hoc collections, and unpaid premiums. Simplifies month-end tasks with user role definitions, full audit trails, and detailed reporting, ensuring compliance and efficient financial operations.

Insurance Management
Software Solutions

Loading...

Detailed Reinsurance Management

Policy Level: Precise reinsurance management at the policy level, ensuring accurate tracking and allocation of reinsurance coverage.

Financial Level: Financial transactions, including insurer payments and commission bordereaux, are seamlessly integrated with reinsurance calculations.

Claims Level: Comprehensive reinsurance management at the claims level, offering real-time calculations and automatic allocation to the default reinsurance structure.
Aggregates and Coinsurance Management

Detailed Aggregates Management: Supports detailed management of aggregates, enabling insurers to track and manage aggregate exposures on a per-policy basis.

Coinsurance Capability: Coinsurance functionality for proportional risk-sharing among multiple insurers, ensuring accurate calculations and allocations.
Claims Management

Uses smart triggers, rules, and form flows for tracking, assessment, and settlement, including a three-tier approval process for secure payments and authorisation management. Clients can schedule a Business Process Overview workshop to identify customisation options that match service level agreements.
Customer Relationship Management

TIAL's CRM module helps build stronger relationships by tracking communications, managing customer data, and offering personalised service insights. Key Features of TIAL CRM

Document Attachments: Attach and email documents directly from the system.

Email and SMS Functionality: Send manual or automated messages with customisable templates.

Communication: Automate email and SMS communications with rich HTML templates.

Diary Functionality: Schedule and manage tasks with integrated diary features.
Policy Administration

Automated handling of prospects, quotations, endorsements, renewals, cancellations, and amendments. It uses business rules, triggers, and form flow to manage workflows, ensuring increased accuracy and speed.
Financial Accounting

Includes premium billing, payment processing, and insurance accounting. Secure applications manage claims payments, policy refunds, commission and insurer payments, ad hoc collections, and unpaid premiums. Simplifies month-end tasks with user role definitions, full audit trails, and detailed reporting, ensuring compliance and efficient financial operations.

Features

Our solution integrates the entire insurance process, from premium collection to claim payment,
ensuring data transparency and providing powerful analytics for informed decision-making.

Our solution integrates the entire insurance process, from premium collection to claim payment, ensuring data transparency and providing powerful analytics for informed decision-making.

TIAL Connect

Unlock the future of insurance with TIAL Connect. Leveraging 25 years of industry experience, our core platform offers comprehensive solutions for policy management, financial transactions, claims processing, CRM, reinsurance management, and insightful reporting.

TIAL Web Service

An internal SOAP service that connects to a configuration database to execute caller requests. It retrieves client-specific details and runtime settings from the database, performing all actions on the target TIAL Connect database.

Centralize

This task management system streamlines all business aspects, from client liaison to project planning. Clients log their support requests, which are then systematically assigned by the account manager, ensuring conflict-free task distribution.

Product Suite

A key feature in the broader system, designed to optimise product management and customisation. It enhances efficiency for TIAL, service providers, and clients, facilitating seamless product changes and development.

Business Needs

Recognising the unique insurance classes and services offered by you, we aim to tailor our software
solutions to each specialised area, including the Acuideas division.

Recognising the uniqueness of your insurance services, TIAL Connect is a versatile, ACORD-compliant, and insurer-approved software solution tailored for you.

It integrates the entire insurance value chain, supporting 52 insurance classes. We provide business analyst services to enhance system functionality so that our adaptable software fits seamlessly into your workflow.

With TIAL, you receive dedicated support, training, and continuous system upgrades to meet your evolving needs.

Business Needs

Recognising the unique insurance classes and services offered by you, we aim to tailor our software solutions to each specialised area, including the Acuideas division.

Recognising the uniqueness of your insurance services, TIAL Connect is a versatile, ACORD-compliant, and insurer-approved software solution tailored for you.

It integrates the entire insurance value chain, supporting 52 insurance classes. We provide business analyst services to enhance system functionality so that our adaptable software fits seamlessly into your workflow.

With TIAL, you receive dedicated support, training, and continuous system upgrades to meet your evolving needs.

The TIAL Blog

How Blockchain Technology is Transforming Insurance Operations

By Day Rozanne|2025-01-23T07:25:33+00:00January 23, 2025|Categories: All Articles, Insurance|

How Blockchain Technology is Transforming Insurance Operations How Blockchain Technology is Transforming Insurance Operations Challenges such as manual errors, inefficiencies, and a pervasive lack of trust are evident in the industry. Traditional systems often lead to slow claims processing, high administrative costs,

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How Dynaco Supports TIAL in Delivering Advanced Insurance Solutions

By Day Rozanne|2025-01-16T17:01:47+00:00January 16, 2025|Categories: All Articles, Insurance|

How Dynaco Supports TIAL in Delivering Advanced Insurance Solutions How Dynaco Supports TIAL in Delivering Advanced Insurance Solutions Dynaco has established itself as a comprehensive ICT infrastructure and cloud solutions provider, forming a strategic partnership with TIAL to enhance its offerings. This

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Understanding Behavioural Economics to Enhance Insurance Offerings

By Day Rozanne|2025-01-11T07:13:44+00:00January 11, 2025|Categories: All Articles, Insurance|

Understanding Behavioural Economics to Enhance Insurance Offerings Understanding Behavioural Economics to Enhance Insurance Offerings Behavioural economics, a field that combines insights from psychology and economics, is a critical lens through which to understand consumer behaviour in various sectors, including insurance. By acknowledging that individuals

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Insurance Management
Software Solutions

Detailed Reinsurance Management

Aggregates and Coinsurance Management

Claims Management

Customer Relationship Management

Policy Administration

Financial Accounting

Insurance Management
Software Solutions

Detailed Reinsurance Management

Aggregates and Coinsurance Management

Claims Management

Customer Relationship Management

Policy Administration

Financial Accounting

Features