TIAL Connect –
The Flagship Software

Our mission is to pioneer the future of insurance software solutions across Africa, infusing each client interaction with innovation and dedicated support.

We envision a future where the insurance industry is transformed by the power of digital revolution.

TIAL Connect –
The Flagship Software

Our mission is to pioneer the future of insurance software solutions across Africa, infusing each client interaction with innovation and dedicated support.

We envision a future where the insurance industry is transformed by the power of digital revolution.

Insurance Management
Software Solutions

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Detailed Reinsurance Management

Policy Level: Precise reinsurance management at the policy level, ensuring accurate tracking and allocation of reinsurance coverage.

Financial Level: Financial transactions, including insurer payments and commission bordereaux, are seamlessly integrated with reinsurance calculations.

Claims Level: Comprehensive reinsurance management at the claims level, offering real-time calculations and automatic allocation to the default reinsurance structure.
Aggregates and Coinsurance Management

Detailed Aggregates Management: Supports detailed management of aggregates, enabling insurers to track and manage aggregate exposures on a per-policy basis.

Coinsurance Capability: Coinsurance functionality for proportional risk-sharing among multiple insurers, ensuring accurate calculations and allocations.
Claims Management

Uses smart triggers, rules, and form flows for tracking, assessment, and settlement, including a three-tier approval process for secure payments and authorisation management. Clients can schedule a Business Process Overview workshop to identify customisation options that match service level agreements.
Customer Relationship Management

TIAL's CRM module helps build stronger relationships by tracking communications, managing customer data, and offering personalised service insights. Key Features of TIAL CRM

Document Attachments: Attach and email documents directly from the system.

Email and SMS Functionality: Send manual or automated messages with customisable templates.

Communication: Automate email and SMS communications with rich HTML templates.

Diary Functionality: Schedule and manage tasks with integrated diary features.
Policy Administration

Automated handling of prospects, quotations, endorsements, renewals, cancellations, and amendments. It uses business rules, triggers, and form flow to manage workflows, ensuring increased accuracy and speed.
Financial Accounting

Includes premium billing, payment processing, and insurance accounting. Secure applications manage claims payments, policy refunds, commission and insurer payments, ad hoc collections, and unpaid premiums. Simplifies month-end tasks with user role definitions, full audit trails, and detailed reporting, ensuring compliance and efficient financial operations.

Insurance Management
Software Solutions

Loading...

Detailed Reinsurance Management

Policy Level: Precise reinsurance management at the policy level, ensuring accurate tracking and allocation of reinsurance coverage.

Financial Level: Financial transactions, including insurer payments and commission bordereaux, are seamlessly integrated with reinsurance calculations.

Claims Level: Comprehensive reinsurance management at the claims level, offering real-time calculations and automatic allocation to the default reinsurance structure.
Aggregates and Coinsurance Management

Detailed Aggregates Management: Supports detailed management of aggregates, enabling insurers to track and manage aggregate exposures on a per-policy basis.

Coinsurance Capability: Coinsurance functionality for proportional risk-sharing among multiple insurers, ensuring accurate calculations and allocations.
Claims Management

Uses smart triggers, rules, and form flows for tracking, assessment, and settlement, including a three-tier approval process for secure payments and authorisation management. Clients can schedule a Business Process Overview workshop to identify customisation options that match service level agreements.
Customer Relationship Management

TIAL's CRM module helps build stronger relationships by tracking communications, managing customer data, and offering personalised service insights. Key Features of TIAL CRM

Document Attachments: Attach and email documents directly from the system.

Email and SMS Functionality: Send manual or automated messages with customisable templates.

Communication: Automate email and SMS communications with rich HTML templates.

Diary Functionality: Schedule and manage tasks with integrated diary features.
Policy Administration

Automated handling of prospects, quotations, endorsements, renewals, cancellations, and amendments. It uses business rules, triggers, and form flow to manage workflows, ensuring increased accuracy and speed.
Financial Accounting

Includes premium billing, payment processing, and insurance accounting. Secure applications manage claims payments, policy refunds, commission and insurer payments, ad hoc collections, and unpaid premiums. Simplifies month-end tasks with user role definitions, full audit trails, and detailed reporting, ensuring compliance and efficient financial operations.

Features

Our solution integrates the entire insurance process, from premium collection to claim payment,
ensuring data transparency and providing powerful analytics for informed decision-making.

Our solution integrates the entire insurance process, from premium collection to claim payment, ensuring data transparency and providing powerful analytics for informed decision-making.

TIAL Connect

Unlock the future of insurance with TIAL Connect. Leveraging 25 years of industry experience, our core platform offers comprehensive solutions for policy management, financial transactions, claims processing, CRM, reinsurance management, and insightful reporting.

TIAL Web Service

An internal SOAP service that connects to a configuration database to execute caller requests. It retrieves client-specific details and runtime settings from the database, performing all actions on the target TIAL Connect database.

Centralize

This task management system streamlines all business aspects, from client liaison to project planning. Clients log their support requests, which are then systematically assigned by the account manager, ensuring conflict-free task distribution.

Product Suite

A key feature in the broader system, designed to optimise product management and customisation. It enhances efficiency for TIAL, service providers, and clients, facilitating seamless product changes and development.

Business Needs

Recognising the unique insurance classes and services offered by you, we aim to tailor our software
solutions to each specialised area, including the Acuideas division.

Recognising the uniqueness of your insurance services, TIAL Connect is a versatile, ACORD-compliant, and insurer-approved software solution tailored for you.

It integrates the entire insurance value chain, supporting 52 insurance classes. We provide business analyst services to enhance system functionality so that our adaptable software fits seamlessly into your workflow.

With TIAL, you receive dedicated support, training, and continuous system upgrades to meet your evolving needs.

Business Needs

Recognising the unique insurance classes and services offered by you, we aim to tailor our software solutions to each specialised area, including the Acuideas division.

Recognising the uniqueness of your insurance services, TIAL Connect is a versatile, ACORD-compliant, and insurer-approved software solution tailored for you.

It integrates the entire insurance value chain, supporting 52 insurance classes. We provide business analyst services to enhance system functionality so that our adaptable software fits seamlessly into your workflow.

With TIAL, you receive dedicated support, training, and continuous system upgrades to meet your evolving needs.

The TIAL Blog

Enhancing Efficiency in Insurance Underwriting with AI

By Day Rozanne|2024-10-17T14:41:17+00:00October 17, 2024|Categories: All Articles, Insurance|

Enhancing Efficiency in Insurance Underwriting with AI Enhancing Efficiency in Insurance Underwriting with AI The traditional underwriting process in the insurance industry has long been characterised by manual procedures, inefficiencies, and inaccuracies. Underwriters often rely on a multitude of data sources, which can lead

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How Customer Experience is Evolving in the Insurance Industry: What Insurers Need to Know

By IzetteGroen|2024-10-09T08:59:51+00:00October 9, 2024|Categories: All Articles|

How Customer Experience is Evolving in the Insurance Industry: What Insurers Need to Know How Customer Experience is Evolving in the Insurance Industry: What Insurers Need to Know Customer experience (CX) has become a critical factor in the success of insurance companies. As customer expectations continue

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How Short-Term Insurers Can Leverage Data Analytics for Better Decision-Making

By Day Rozanne|2024-10-17T14:47:33+00:00September 30, 2024|Categories: All Articles, Insurance|

In today’s dynamic business environment, data analytics has emerged as a critical tool for enhancing decision-making processes across various industries, particularly in insurance. For short-term insurers, the ability to analyse and interpret data effectively is paramount for improving operational efficiency and customer service.

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Insurance Management
Software Solutions

Detailed Reinsurance Management

Aggregates and Coinsurance Management

Claims Management

Customer Relationship Management

Policy Administration

Financial Accounting

Insurance Management
Software Solutions

Detailed Reinsurance Management

Aggregates and Coinsurance Management

Claims Management

Customer Relationship Management

Policy Administration

Financial Accounting

Features